Position Overview
Hendrick Chevrolet Buick GMC Cadillac SouthpointLocation: 127 Kentington Drive, Durham, North Carolina 27713
Summary: Responsible for overseeing Service Operations in the dealership(s). The Service Operations Director is responsible for operations, profitability, performance results, overseeing department management, and customer satisfaction in Service Operations.
Supervisory Responsibilities: This job has direct supervisory responsibilities.
Essential Duties and Responsibilities include the following:
Works to improve operations in the Service departments.Oversees hiring and discipline decisions in Service departmentsWorks closely with all department heads in the dealershipPlans and implements successful Service OperationsAssesses the service department operations.Works with Service department managers to improve operations, performance, profitability.Oversees training and supervisi...