Hendrick Chevrolet Buick GMC Cadillac Southpoint


Location: 127 Kentington Drive, Durham, North Carolina 27713


Summary: Responsible for overseeing Service Operations in the dealership(s). The Service Operations Director is responsible for operations, profitability, performance results, overseeing department management, and customer satisfaction in Service Operations.


Supervisory Responsibilities: This job has direct supervisory responsibilities.


Essential Duties and Responsibilities include the following:

+ Works to improve operations in the Service departments.

+ Oversees hiring and discipline decisions in Service departments

+ Works closely with all department heads in the dealership

+ Plans and implements successful Service Operations

+ Assesses the service department operations.

+ Works with Service department managers to improve operations, performance, profitability.<...