JOB OVERVIEW

We have a fantastic new job opportunity for a First Line Support Engineer / IT Service Desk Technician who has experience in IT Support roles, ideally at an MSP, proficiency in supporting and troubleshooting Windows 10 & 11 and Mac, with great interpersonal skills and an excellent telephone manner.

As the First Line Support Engineer / IT Service Desk Technician you will provide remote technical support as part of a talented team, working from home two days a week and three days in the office.

Working as the First Line Support Engineer / IT Service Desk Technician you will be expected to demonstrate a strong work ethic when it comes to managing issues, have a keenness to learn and develop an appreciation for the various client cultures and their requirements.

Working in the Cloud Support Team, the organisation’s training programme ensures you have opportunities to develop your core skills and specialities for your future ...