Protec Fire and Security Group/A Bosch Company have an opportunity for a Fire and Security Area Service Manager in the Manchester area.

The Area Service Manager is responsible for managing day‑to‑day service operations within a defined area. The role ensures that service delivery meets SLAs, customer expectations, and company standards while supporting the Regional Service Manager in operational, financial and team objectives.

Key Responsibilities

• Operational Management
  Manage and coordinate service operations across the assigned area to ensure SLA compliance.
  Allocate and schedule engineers effectively to meet service demand.
  Monitor service performance, including first‑time fix rates, response times, and efficiency.
  Implement local process improvements to optimise operations.
• Team Leadership
  Supervise engineers and service staff in the area, providing coaching, guidance and performance feedback.
  Supp...