Flexible Work, Better Balance
Fintech Customer Support (Payment Specialist) – Mandarin | Kuala Lumpur
RM4100 + RM300 Language Allowance | 24/7 Rotational Shift (5 days work / 2 off) | Onsite – KL | Start Date: 30 April 2026
We are hiring a Mandarin-speaking Fintech Customer Support Specialist to join a fast-growing payments and financial services support team based in Kuala Lumpur.
This role focuses on customer support within digital payments, banking workflows, and transaction verification processes.
Support customers using digital banking and payment platforms
Conduct transaction verification callbacks and document requests
Assist customers with payment-related queries and issue resolution
Perform KYC-related tasks where req...