Key Responsibilities

• Provide consultative support to Finnish-speaking business clients

• Assist with onboarding, configuration, and product activation

• Educate customers on cloud tools, features, and best practices

• Troubleshoot issues and coordinate with internal technical teams as needed

• Understand business needs and recommend suitable solutions or upgrades

• Maintain detailed CRM records and customer documentation

• Ensure high levels of customer satisfaction and adoption

• Stay informed on product updates and industry trends

Requirements

• Native/fluent Finnish (C1+)

• Fluent English (B2+)

• Strong communication and interpersonal skills

• Interest in technology and cloud solutions

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