Key Areas of Responsibility

Sales & Revenue Generation

• Achieve individual and store sales targets for luxury watches and fine jewellery.
• Proactively engage customers to identify needs and recommend suitable products.
• Upsell and cross-sell complementary products and services.
• Develop and maintain a strong client portfolio to generate repeat business.

Customer Service & Client Relationship Management

• Deliver exceptional luxury retail customer experiences.
• Build long-term relationships with high-net-worth and repeat customers.
• Handle customer inquiries, product demonstrations, and after-sales service requests.
• Follow up with clients regarding new collections, promotions, and special events.

Product Knowledge & Brand Representation

• Maintain comprehensive knowledge of watch brands, jewellery collections, gemstones, precious metals, a...