Your Team's Impact

Benchmarks Operations team is responsible to onboard additional Benchmark content in FactSet. Data are sourced from different vendors and can be consumed through data feeds; data in the workstation via FQL and Screening codes; and lastly, through premium FactSet applications such as Portfolio Analysis, SPAR, and Derivative Solutions (for fixed income).

What You'll Do

• Perform responsibilities associated with content work downstream /upstream as required working via RPDs (tickets for client requests) to address client queries
• Work with technology, understand FTP, SFTP, Microsoft Excel, other machine language and artificial intelligent technology to provide process improvement ideas
• Provide sufficient updates to stakeholders and meet timelines
• Meet escalation protocols for extraordinary issues, use decision making ability to address unique scenarios by ...