Job Description Conduct debt collection from debtors via phone calls. Negotiating with debtors to provide best payment option to clear outstanding amount. Initiate necessarily follow up action for collection, in accordance with defined processes. Perform administrative duties, including payment monitoring and file management. Maintaining a high level of customer service while ensuring all collection actions comply with company policies and procedures. Handle complaints and understand customer concerns in order to provide appropriate solutions. Carry out any other ad-hoc duties as assigned. Required Knowledge & Experience Possess strong written, communication and negotiation skills. Able to communicate in English. Other local language will be a plus. Able to make good judgement in reviewing assigned accounts. Computer literate and able to adapt to company software and applications. Work independently and as a team player. Customer centric. .Important Note: As per Debt Collection Act 202...