Job Purpose

The post holder will support the Financial Aid Manager in the delivery of financial aid programs. The role is part of a team supporting enquiry management, guidance on financial aid options, the assessment of applications for support and the administration of financial aid processes. You will support smooth day-to-day operations and maintain a high level of customer service. Main Duties and Responsibilities 1. Provide guidance and support to students and other stakeholders about financial aid options, eligibility requirements, and application procedures. You will act as the main point of contact for financial aid enquires and maintain a high level of customer service.2. Provide administrative support for financial aid programs. This will include the processing and assessment of applications to determine eligibility and the level of award. You will process awards to students via the University’s student records system.3. Work with funders/sp...