Job Description/Duties:
• Accurately Capturing monthly and ad-hoc customer invoices
• Creating ad-hoc quotations (sales and service calls)
• Reconcile customer accounts and communicate the said reconciliation
with the customer
• Assisting customer queries telephonically as well as per digital
communication
• Reconciliation of captured information against received information
(example, ensuring that all additional data loaded on Vendor portal is
invoiced on Pastel on a daily basis)
• Reconciliation of Pro-rata invoices against actual installation dates
and capturing of the said information
• Creating customer accounts on Pastel, ensuring the information
received is correctly loaded
• Assisting with the loading of Debit Orders
• Calculating dealer commission work sheets
• Calculating VoIP itemised billing
• Provide ad-hoc proof of p...