Purpose of Position

The Finance Systems Business Analyst is the bridge between the finance business and the Group Finance Systems team. This role is responsible for capturing, translating, and managing requirements from finance stakeholders — ensuring that technology solutions in D365 F&O and connected platforms or supporting systems genuinely reflect business needs. The BA owns the requirements lifecycle from discovery through sign-off, and plays a key role in UAT, change management, and continuous improvement across finance systems.
A significant and immediate focus of this role is the Billing Experience 2.0 initiative — a strategic, cross-functional programme launching this year to fundamentally rethink and modernise both internal and external payment processes across the group. The BA will represent GFS within the cross-functional programme team, acting as the voice of finance systems and ensuring that D365 and connected platforms are designed and delivered to s...