Job Summary

We are seeking a Finance Systems Analyst to support the administration and optimisation of NetSuite ERP and other finance technology systems. This role is ideal for a highly organised individual who can manage ticketing, user support, and system administration while ensuring smooth issue resolution. The role will involve coordinating between users, system administrators, technical teams, and external consultants to track and resolve system‑related requests efficiently.

The role will be APAC focused; however you may support global enquiries if they fall into the local time zone.

Key Responsibilities

• Act as the first point of contact for finance system queries, ensuring efficient issue resolution.
• Manage and track tickets through the ticketing system, ensuring timely follow‑ups and escalations.
• Provide day‑to‑day system administration for NetSuite ERP and other finance technology platforms.
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