The O2C Specialist is responsible for managing the Accounts Receivables for an assigned group of customers limiting past dues and thus maximizing cash. In the event a trade receivable is deemed uncollectable, they are responsible for initiating the write-off process and also handling dispute resolution , credit management in accordance with the Global Credit Management Guideline

Key Responsibilities

Your responsibilities include, but are not limited to:

• Executes collection activities using all available tools to ensure cash flow is maximized
• Ensures accurate clean and correct customer accounts
• Identifies at risk customers and escalates according to guidelines if past dues are not collectable
• Increases process efficiency and quality by continuous improvement and challenging the status quo
• Handling dispute management and answer queries from the customer
• Handling credit management , order block release...