Oversee the team responsible for accounts receivable (AR).
Oversee credit control and SOA
Create and refine the billing protocols (SOP)
Create and operationalize a credit control system. Then, in order to lower the amount of bad debts, work with the AR and sales teams to adopt policies and procedures in credit management.
Oversee the collection of delinquent accounts from clients, help settle disagreements, and monitor past‑due amounts.
Operationalize and enhance methods for recovering unsatisfied customers, and when necessary, start legal and other enforcement actions.
Ensure that policies for subsidiaries in Singapore, China, and the EU are implemented in accordance with best practices for sales and customer service.
Annual budget planning, execution, and cost management for every department;
Recognize business strategy and perform business analysis