Essential Functions and Responsibilities:

• Analyze and apply bank receipts to the AR ledger in a timely and accurate manner, ensuring clean reconciliations and visibility across systems.
• Own collections for past-due invoices and disputes, proactively identifying patterns and aging trends that may indicate underlying issues.
• Investigate chargebacks and deductions, triangulating data from customer portals, internal systems, and backup documentation to validate and resolve disputes efficiently.
• Communicate cross-functionally to understand operational drivers behind payment issues and recommend corrective actions to business partners.
• Perform root cause analysis on recurring disputes or delays; escalate process issues, flag anomalies, and suggest workflow improvements.
• Compile documentation for invalid deductions and build evidence-based claims to recover outstanding amounts.
• Monitor aging schedules and ensure no unreso...