Position Overview
Ontime Group is looking for a dedicated and personable Filipino / Western Patient Coordinator to join our aesthetic clinic team in Dubai. This role involves managing patient interactions and ensuring smooth coordination of appointments for our diverse clientele. You will play a key role in delivering outstanding service and supporting the clinic's operations to provide an excellent patient experience.
Responsibilities - Welcome and assist Filipino and Western patients in a professional and courteous manner
- Schedule and manage patient appointments efficiently
- Provide detailed information about aesthetic treatments, procedures, and clinic policies
- Coordinate communication between patients and medical professionals
- Handle patient inquiries and resolve concerns promptly and effectively
- Maintain and update patient records accurately
- Support the administrative functions of the clinic to ensure smooth operations