Ontime Group is looking for a dedicated and personable Filipino / Western Patient Coordinator to join our aesthetic clinic team in Dubai. This role involves managing patient interactions and ensuring smooth coordination of appointments for our diverse clientele. You will play a key role in delivering outstanding service and supporting the clinic’s operations to provide an excellent patient experience.

Responsibilities

• Welcome and assist Filipino and Western patients in a professional and courteous manner
• Schedule and manage patient appointments efficiently
• Provide detailed information about aesthetic treatments, procedures, and clinic policies
• Coordinate communication between patients and medical professionals
• Handle patient inquiries and resolve concerns promptly and effectively
• Maintain and update patient records accurately
• Support the administrative functions of the clinic to ensure smooth operations
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