Position Overview
Technician
Responsibilities:
• Maintain high level Customer satisfaction by clarifying Customer needs and ensuring that they are met
• Handle Customer-relation problems promptly and appropriately, escalate issues according to established procedures
• Provide technical support to end users
• Solve technical problems on an assigned hardware and software platforms
• Use proactive monitoring procedures/tools to identify problem prevention opportunities
• With or without Experience, willing to be trained
• Open for fresh Graduates
Education:
• Minimum Vocational/Diploma/ Associate Degree
Performance will be paid monthly + salary