Position Overview
Req ID:
We are seeking a Field Tech Senior Representative to join our team in Taguig City, BGC, National Capital Region (PH-00), Philippines.
Responsibilities
- Responding to client support requests.
- Contacting clients to find out the nature of the problem.
- Traveling to the clientβs location or connecting via a remote link.
- Troubleshooting hardware and software issues.
- Installing and maintaining hardware and computer peripherals.
- Installing and upgrading operating systems and computer software.
- Troubleshooting networking and connection issues.
- Advising on software or hardware upgrades.
- Providing basic training in computer operation and management.
- Completing job reports and ordering supplies.
- Provide network technical support for complex network related incidents, changes and projects.
- Troubleshooting of Cisco and wireless technolog...