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⏰ Full-time

Field Support Representative Diagnostics, Ottawa, ON

IDEXX
Location 📍 north york, Canada
Posted 📅 June 05, 2026
Work Type ⏰ Full-time

Position Overview

  • ​Veterinary Technicians and Practice Managers working as a Field Support Representative (FSR) for Diagnostics, will work collaboratively with an internal team to develop strategies and maintain your customer accounts through education and other customer-centric solutions. No two days are the same, and you’ll spend your time in the field building relationships, solving problems, and supporting customer success.


    This is a highly dynamic, customer-facing role where you will visit customers daily, adjust your schedule as needed to support customer events, and occasionally accommodate visits to emergency practices.

    Why this role matters:
    We build some of the most innovative products in the veterinary diagnostics industry, solutions that help keep pets healthy and happy. Veterinarians rely on our Field Support Representatives to ensure they are using these tools effectively and to resolve technical challenges when they arise.

    We’re looking...

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    Job Details

    Employment Type
    Full-time
    📊
    Category
    Other-General
    🏠
    Work Arrangement
    On-site
    📍
    Location
    north york, Canada