**Field Services Support Specialist II CIP**

**POSITION PROFILE**

This position requires multi-specialist technology level skills to work independently as a product/services solution's specialist in servicing or training on certain business support for multi-solutions work area needs/offerings. Serves as the primary resource providing service/training solutions and mentoring on products and services. Also includes new business and other various support and solution functions as developed or assigned.

**JOB DUTIES AND RESPONSIBILITIES**

**Technical**

· Performs multi specialist solutions skill services including configuring, installing, troubleshooting, networking, maintaining, and training as assigned in their area of responsibility expertise on a variety of products and services.

· Collects, measures, records, processes, and analyzes complex data. Applies results to support service improvement area wide.

· ...