Position Overview
Schneider Electric Greece is looking for highly motivated, team-oriented, and customer-centric talent to join our Services Department. As a Field Services Operations Manager, the job holder will directly report to the Services Director. The main role is to collaborate closely with the technical and operations team for the daily planning of works and ensure the operations team is working efficiently. The job holder maintains and retains a high level of customer satisfaction. Developing customer satisfaction through service interventions before or after sales is our key priority. The job holder will analyze and prepare reports for the cluster and the Service Director regarding operations tasks. They will support the operations team in daily technical cases. What will you do? Create, maintain, and review a programme of work Ensure that customer needs and daily works are completed on time and within budget Maintain and follow up on the work order list of services engineers Meet with field ...