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Job Summary

Field Services Engineer : Field Service Deskside engineers provide Level 2 support for the desktop environment including responsibility for deployment of Desktop/Laptop and, when applicable, physical server/network equipment installation, configuration, application installation, troubleshooting, incident and request handling.

Key Responsibilities

• Provide Level 2 technical assistance and support, and resolve problems related to the use of computer hardware and software for end users.
• Analyze, resolve, respond to, and d...