Field Service Technician - Queens, New York As a Field Service Technician, you are the face of GLORY. As a member of the GLORY Field Service team, you will be empowered to: Directly manage all aspects of customer service and care with our clients Independently troubleshoot and repair a variety of high‐speed cash‐handling equipment Track and manage parts/tools Stay abreast of changes in technical and functional elements of GLORY equipment Diagnose system problems and make repairs Keep customer apprised of progress during maintenance or a down system situation Complete machine installations, Engineering Change Notices that affect system upgrades, and Hardware /Software upgrades that may require technical assistance Any other job responsibilities as assigned within scope of position. The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibiliti...