Field Service Dispatch Technician with a proven track record in: • Racking and stacking of network devices • Cable patching • Physical layer troubleshooting
Installing and troubleshooting Cisco and Avaya IP phones, performing day to day field installation, configuration, service, preventative maintenance, equipment decommissions, etc.
Primary Roles & Responsibilities:
This role reports to and receives its daily job assignments from the Customer Operations Manager in his or her region. This role will also coordinate with other groups within such as project managers, Smart Hands, and not limited to engaging with Client project managers and other Client support team members.
Manage the day-to-day service operations of the installations, delivery and deployment of technical resources with...