**Field Services Associate**

**POSITION OVERVIEW**

The Field Services Associate position is responsible for delivering the highest quality on-site support for our customers. An individual in this role is expected to be highly professional in all customer interactions, capable of working autonomously, and proficient at providing solutions to complex problems. This role will work closely with our inside/outside Sales and our Customer Success groups to identify opportunities to improve customer satisfaction, uncover new business opportunities, discover opportunities for wallet share expansion, and to ensure the retention of our customers.

Candidate is expected to be within a reasonable commute to Chicago International Airport (ORD)

**RESPONSIBILITIES AND DELIVERABLES**

+ Provides commissioning, start-up, and installation support of all Industrial Scientific hardware and software, including advanced connected safety solutions (remotely and on-...