Performs the day-to-day operations of the Mobile/Field Service Technician responsibilities ensuring delivery of excellent customer service. Related activities include, but are not limited to, responding to customer repair and/or service calls, completing reports, and performing inventory maintenance on truck Essential Job Functions: Field Service & Technical Operations Performs pneumatic pipe installation as assigned Completes maintenance, repair, and/or service work for all assigned jobs within assigned area(s) of expertise Troubleshoots technical problems and identifies and implements effective solutions Product Knowledge & Customer Service Maintains comprehensive knowledge of available products, offerings, and services Identifies and recommends products and/or value-added services to customers to support their needs and maximize the Exotic Advantage Documentation & Reporting Completes required documentation accurately ...