Embark on a fulfilling career with Elementar Americas as a Field Service and Technical Support Engineer focused in Eastern Canada. Engage with customers and perform both maintenance and installations in a partially remote role.
You will be responsible for supporting elemental analysis products with installations, repairs, and customer training. Candidates should have a Bachelor’s degree in a scientific field and 3-4 years’ experience with analytical instrumentation, and should be familiar with CRM software and documentation processes.
Key Responsibilities:
• Conduct installations, repair, and validation of products
• Train customers and engineering staff on product use
• Maintain documentation and report all service issues
• Manage spare part inventories following company policies
• Ensure customers receive comprehensive support
Requirements:
• Bachelor’s degree in Engineering, Chemistry, or a related discipline
• 3-4 years experience in analytical instrum...