**Overview**

FIELD SERVICE REPRESENTATIVE / SERVICE DESK SPECIALIST (MIELS):

Bowhead is seeking Field Service Representatives / Service Desk Specialist to support a customer in Stafford, VA. Support for the contract will consist of program management; logistics; asset management; engineering; customer service; research and development of new capabilities; test and evaluation; manpower, training, and personnel; new equipment fielding and training; financial management; information assurance; cybersecurity; and 24X7 enterprise services operations and sustainment.

This position is 100% onsite.





**Responsibilities**

+ Create, update, and manage help desk tickets for Fleet 24x7 onsite.
+ Ensure 24/7 support, including nights, weekends, and holidays, with timely issue resolution.
+ Assist in maintaining and administering Windows servers, workstations, virtual machines, and other critical systems in an enterprise environment....