Flexible Work, Better Balance
the role
We’re looking for an experienced Field Service Management consultant to join us at Manager level. You’ll lead engagements across the full transformation lifecycle, from diagnostics and business case creation, through target operating model and future state blueprint design, implementation and adoption, combining deep domain expertise in field service operations with platform fluency. You’ll shape the outcomes our clients care about most: productivity, first-time fix, cost-to-serve, and customer and employee experience
What you’ll do
Lead field service transformation engagements across the full lifecycle, from diagnostics, business case development and strategy through to target operating model design, technology implementation and adoption
Shape designs across key field service capabilities, including work order management, scheduling and dispatch, mobile enablement, inventory, asset management and service analytics....