Overview

Field Service Engineer Radiology - Galicia. Field Service Engineer for DR and CR equipment. This position performs technical service and support day-to-day on Agfa and 3rd party products and systems to customers. The employee will be based from home and will be responsible for the installation, commissioning, maintenance and servicing of imaging equipment and associated ICT/electrical equipment. The individual must be customer focused, able to work independently or as part of a team, and interact professionally with colleagues, customers and third party trades.

What You'll Do (Responsibilities)

• Install and modify Agfa and 3rd party products (DR and CR)
• Troubleshoot Agfa and 3rd party products, repair and replace on-site and remotely
• Assist R&D and HQ in problem solving and risk analysis
• Train the customers
• Escalate to 2nd and 3rd tier support when necessary
• Manage and perform preventive/corrective...