Supporting commissioning and installations and SATs of new machines, on customers’ sites and – where necessary – during the finalization and FAT at our CoCs. Updating and completing of site documentation.
Perform general field service activities on site including preventative maintenance, calibrations and overhauls, fault finding machine inspections and spare parts listing.
Giving the customers ASM and ASA technical advice on site or via telecommunication; clarify problems and solutions with CoCs where necessary.
Do all related and corresponding reporting and filings for these activities. Explaining the service job before starting to customer and after completion. Create a list and follow-up on open points.
Additional Senior FSE: Perform site management. Supervision and training of other fie...