Position Overview
**Job Description:**
**Primary Objective**
To calibrate, maintain, install, troubleshoot, and repair complex computer-controlled servo-hydraulic and electro-mechanical test systems at a customer site. Learns and applies MTS technology and business.
**Major Areas of Accountability**
+ Manages customer base and business activities to optimize customer satisfaction, efficiency of operation, revenue generation, margin levels, and service contract performance.
+ Diagnoses equipment problems to the major sub-sections of the system (i.e. controllers, hydraulics, data acquisition systems, transducers, grips, fixtures, etc.) Restores equipment operations.
+ Performs calibrations relevant to assigned customer base independently.
+ Coordinates and conducts installation and maintenance activities.
+ Implements the operational requirements of the MTS Corporate and Field Service Quality System.
+ Assists as requested to support service sales effort...