Field Service Engineer is responsible for delivering high-quality field service support and technical expertise across the Africa region serving both installed base customers and non-OEM customers. More broadly, the role focuses on supporting customers in optimizing feed mill performance, conducting plant audits, driving aftermarket business, spare and wear parts, and contributing to capital equipment projects through process development and commissioning support. The position offers flexibility in location with a preference for South Africa. It reports directly to the Sub-Regional Director Africa and works in close collaboration with Sales Managers across the region while maintaining strong alignment with the Service Business Manager MEA.

Key Responsibilities

• Field Service Delivery: Provide on troubleshooting, maintenance, technical support and customer training to ensure optimal performance of equipment and plant operations.
• Feed Mill Audits: Condu...