Sartorius has a field-based role for a Field Service Engineer covering the Great Lakes Territory. Ideal candidate will reside in either Chicago, IL. or Southern Wisconsin. In this field-based role, you will be responsible for delivering the desired customer service experience. The goal is to drive service success that improves customer satisfaction, maximizes customer retention and increases profitability.


Territory: Great Lakes Territory-Specifically Chicago, IL, and Southern WI.


What you will accomplish together with us:

+ Provide service and customer support during field visits or dispatches

+ Tie workflow to schedule

+ Manage all on site installation, repair, maintenance, and test tasks

+ Diagnose errors or technical problems and determine proper solutions

+ Produce timely and detailed service reports

+ Document processes

+ Operate vehicle in a safely manner and use field automation systems...