About YPS

Yorkshire Packaging Systems (YPS) is the UK’s expert in automated wrapping systems and flexible films, with over four decades of experience.

Responsibilities

• Having the ability to liaise with both customers and colleagues to ensure YPS maintains the customer service excellence that we pride ourselves on, is essential to the role.
• Servicing, maintaining, and installing a range of equipment at customers sites nationwide.
• Attend customers site in a timely manner to carry out the task assigned and deliver exceptional customer service.
• Respond to customer demand promptly and professionally working autonomously as well as part of a wider team.
• Install new machines and provide full operator training individually and as part of a team.
• Communicate effectively to liaise with: Customers both on site and to help to diagnose problems over the phone. The engineering and admin team. The sales team.