Position Overview
Join Marposs Corporation as a Field Service Engineer focused on customer satisfaction in North America. Provide on-site support, troubleshooting, and training while traveling extensively across Michigan.
This role involves reporting to the North American Service Manager and requires technical expertise to address customer complaints effectively. With responsibilities like troubleshooting, repair, calibration, and programming, you will play a vital role in ensuring customer satisfaction. Ongoing training and technical knowledge updates will enhance your skills and service quality.
Key Responsibilities: β’ Influence customer satisfaction through installation and training β’ Utilize troubleshooting skills to resolve technical issues β’ Respond to customer emergencies as scheduled β’ Stay updated through training and technical bulletins β’ Provide detailed reports on service work and expenses
Requirements: β’ 2-4 years in CNC and Machine Tool Industry β’ Associateβs deg...