SUMMARY The Field Service Lead Technician is responsible for the overall technical development and reinforcement of formal company training; in addition to providing coaching and training of soft skills of the field service team. **This position will require the field service lead technician to bill a minimum 50% of their time to billable repairs.

Responsibilities: The following responsibilities are a general guideline and not intended to be an exhaustive list of the full scope of responsibilities. Duties and responsibilities are subject to change based on business needs and at managements discretion.

Responsible for driving and supporting the company objectives to meet predefined KPIs through the monitoring, coaching and development of the assigned Field Service team

Reinforcing the standards of quality expected by maintaining systems for quality control through PM audits and ensuring that all Field Service Techs are following the standardized PM process.