Position Overview
JOB DETAILS
Min. 3 years’ experience in delivery, supply chain, the Last-mile operation sector or in Transport Industry
Good understanding of customer service management
Good Communication & problem-solving skills
TR (Transport Commercial) Permit Licence Must
Knowledge of general delivery applications. E.g. Ola, Zomato, Grofers, Etc
Min 12th pass or any other equivalent Diploma.
Good Knowledge of Region and local area.
Preferably from Auto mobile service industries or similar organization. E.g. DriveU, Drivezy, Zoomcar, BookMygarage.com, Etc.
Responsibilites :
Daily Completion of already aligns pick up and drop of customers
Completing the inspection and survey within the TAT
Following daily route planning to complete customer inquiry as per the aligned by team and as per the priority
Handling overall assigned Complaints and inquiries of the customer with responsiveness...