Position Overview
Job Description
Insight Global is seeking to hire an FSR to support the deployment, configuration and upkeep of advanced Air Traffic Control (ATC) systems across customer sites nationwide. This role involves conducting system surveys, diagnosing, and troubleshooting technical issues, and ensuring all hardware meets strict performance KPIs. Technicians will collaborate directly with contracting partners and clients, representing the company in a highly visible support role to increase customer satisfaction. Candidates must be located within an hour of a major U.S. commercial airport and be willing to fly to customer sites 95% of the time, including evenings, weekends, and holidays. The ideal candidate will bring at least four years of experience in system deployment and service—especially in telecom or IP networking environments (VoIP servers)—with a strong grasp of IP networking and RF principles. U.S. Persons capable of obtaining FAA and government security clearance are strongly p...