We’re looking for a Field Delivery Manager to lead a team of engineers delivering exceptional service to customers – with a particular focus on one key client, making up around 60% of the role. If you thrive on leading teams, driving performance, and ensuring safe, efficient service delivery, we want to hear from you!

What you’ll do:

• Lead, coach and manage a team of field engineers across multiple sites
• Ensure safety, compliance, and outstanding service are maintained at all times
• Support and supervise performance to meet operational KPIs and customer expectations
• Build strong customer relationships and manage any on‑site issues or complaints
• Monitor budget performance, cost control, and identify efficiency opportunities
• Coordinate call‑out rotas, equipment, fleet use, and engineer schedules
• Identify training needs, onboard new engineers, and support succession planning
• Act as a key supp...