The Role

• To support the care management team
• Conduct client and care professional introductions
• One day per week dedicated to supporting the scheduling team
• Participate in on-call duties as required. Compliance with Home Instead's Equality, Diversity and Equal Opportunities policy
• Build and maintain positive relationships with potential and existing clients, their families and other professionals involved in their care
• Audit client care plans and assist with digital care planning
• Maintain accurate client and care professional records on the Home Instead software
• Carry out client reviews and action these accordingly
• Ability to cover frontline care visits as part of the on-call role
• Carry out any other duties deemed necessary for the successful operation of the business 

• Have or working towards a Level 2 N...