Position Overview
Responsibilities - Conduct outbound calls to prospective and existing customers to promote products and services
- Understand customer needs and recommend suitable solutions or offerings
- Maintain consistent follow‑ups to close sales and meet daily, weekly, and monthly targets
- Record customer interactions, sales updates and follow‑up details in the CRM system accurately
- Handle customer objections professionally and provide clear persuasive responses
- Maintain updated knowledge of product features, pricing, promotions, and company policies
- Collaborate with team members and supervisors to enhance sales performance
- Ensure excellent customer service and maintain brand reputation with every interaction
- Adhere to call quality standards, scripts, and compliance guidelines
- Meet or exceed assigned KPIs, including call volume, conversions, and revenue targets
Qualifications