Position Overview
Responsibilities - Work closely with the Asst. Manager and Manager for the smooth operations of floor assigned
- Supervise opening and closing operations ensure standard protocols are followed
- Respond promptly to customer complaints/concerns and suggest solutions to resolve complaints
- Interact positively with customers, ensure customer satisfaction, solicit feedback from customers concerning food and service in the outlet
- Supervise and maintain cleanliness of the outlet
- Ensure compliance with safety and sanitation regulations
Qualifications & Requirements - Bachelor's Degree in Hospitality / Retail Management or any related field
- Proven supervisory work experience in a hotel or restaurant set up (minimum of 1 years of experience)
- Strong leadership skills
- Excellent communication skills
- Customer service oriented
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