To assist F&B Operations Manager in the overall management of the Lobby Bar.

• Establish guest service standard that meet the needs of the target market and are in line with the operating concept of the F&B outlet.
• Assist to ensure that the team creates a professional impression to internal and external customers.
• Assist to plans on-the-job training programs for the team member and new joiner on timely manner.
• Ensure that the bar is prepared and ready for service.
• Obtain feedback from guests and use this to improve service and to share the information to the manager and team members.
• Communicate and assist manager in disciplinary matters.
• Liaise and coordinate for maintenance problems and cleaning schedules.
• Train the service & bar staff and instruct on best methods to provide superior service.
• Ensure the tidiness & cleanliness of the lobby bar area and grooming s...