Role Overview

Food & Beverage Manager at Hotel Indigo and Staybridge Suites.

Responsibilities

• Lead the food & beverage team to deliver outstanding guest service, ensuring every guest enjoys a high‑quality dining experience and feels valued and welcomed.
• Address guest needs promptly and professionally within all F&B outlets, building lasting impressions and guest loyalty.
• Oversee daily food & beverage operations, including restaurant service, bar operations and event/catering delivery, ensuring efficient service, high standards and smooth coordination between kitchen and front‑of‑house teams.
• Recruit, train and mentor F&B team members to create a positive, collaborative environment; conduct regular training sessions to maintain service standards and product knowledge.
• Act as a key point of contact for guest feedback and concerns within F&B areas, handling complaints with empathy and efficiency and working cl...