This position will be accountable for planning, coordinating and managing staff and services to ensure efficient and effective F&B operations and that customer service standards are maintained at all times.
This role will encompass formulation and implementation of operating procedures and standards, management and development of team members, and liaison with executive management to ensure that Marina Bay Sands’ short- and long-term goals are met.
Work with team members in service and food preparation to minimize wastage and increase productivity and efficiency. Review operating results with the team and identify opportunities to improve performance.
Ensure all cashiering procedures are processed in compliance with accounting standards.
Monitor and minimize wastage of consumables and maintain labor productivity ratios.
Forecast business volumes and adjust resources and staffing as needed.