Primary Responsibilities

• Responsible for overall supervision, planning, control and coordination of all activities of the team engaged in the operations of the department.
• Ensure that the beverages prepared and served in the assigned area are according to standard recipes and with excellent quality.
• Ensure to attend to guest complaints, requests or inquiries regarding the services.
• Any matter which may effect the interests of Novotel Hyderabad Airport should be brought to the attention of the Management.

People Management

• Motivate and develop staff to ensure smooth functioning of the department and promote teamwork.
• Achieve guest satisfaction and organizational profitability through effective utilization of all resources.
• Establish and maintain seamless co-ordination & co-operation with all departments of Novotel Hyderabad Airport to...