Position Overview
The Position Being in charge of his/her own section & to provide prompt and courteous F&B service to the Restaurant guests
KEY ROLES & RESPONSIBILITIES - Must know all menu items their garnishes contents and preparation methods and be able to relay that information to guests in a polite and concise way if asked
- Serve and clear food and beverage items in an unobtrusive and professional manner
- Utilize the POS system to ring up sales print checks
- Carry trays bus and reset tables with linen china glass and silver
- Ascertain guests satisfaction and handle solvable problem which may arise informing a manager of the problem and how it was resolved
- Follow cash and credit card procedures according to the guidelines of the accounting department
- Maintain a clean neat and orderly restaurant throughout service
- Polish silver refill salt pepper and sugar creamers etc
- Ensure that work station ...